Fusion CX
Salt Lake Sector V
BPO company
Multilingual customer support and CX.
BPO and ITES in Kolkata
Salt Lake Sector V and New Town Rajarhat together host around 300,000 IT professionals, and the wider Kolkata IT and ITES trade employs well over 260,000 people. Sector V is the older hub, dense with towers and floors and sitting at the eastern terminus of the metro's Green Line; New Town is the newer one, where the large single-occupier campuses are.
Kolkata competes on cost and on a steady supply of engineering graduates rather than on scale, which is why the city carries both very large delivery centres and a long tail of independent firms working in the same buildings.
Named companies
Named companies
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5companies
Concentrix
Candor TechSpace, New Town
BPO company
International customer support and back office.
Genpact
Candor TechSpace, New Town
Business process company
Finance operations, payables and supply chain.
Firstsource Solutions
Salt Lake Sector V
BPO company
Healthcare and banking process work.
Sunknowledge Services
Salt Lake Sector V
Healthcare BPO
US medical billing and claims.
BPO and ITES across the IT belt
BPO and ITES at Salt Lake Sector VBPO and ITES at Salt Lake Electronics ComplexBPO and ITES at New Town, RajarhatBPO and ITES at Bengal Silicon ValleyBPO and ITES at SDF BuildingBPO and ITES at Infinity Benchmark and Infinity Think TankBPO and ITES at Godrej WatersideBPO and ITES at TechnopolisBPO and ITES at Candor TechSpace, New TownBPO and ITES at TCS Gitanjali Park
Other IT services
Software Development and DeliveryIT ConsultingBanking and Financial TechnologyCloud and Infrastructure ServicesCybersecurity ServicesData Analytics and AIMobile and Web DevelopmentERP and Enterprise ApplicationsTesting and Quality AssuranceGlobal Capability CentresAnimation, Gaming and VFX
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